Payment and Shipping


Payment and Shipping

conditions apply:

We deliver to the following countries: Austria, Belgium, Croatia, Czech Republic, Denmark (except Faroe Islands, Greenland), France (except overseas areas and departments), Germany, Great Britain (except Channel Islands), Hungary, Italy, Luxembourg, Monaco, Netherlands (except non-European areas), Poland, Slovakia, Slovenia.

 

Shipping costs for bikes
(including statutory VAT)

When shipping complete bicycles, we charge €59.00 for shipping by forwarder.

For deliveries to German islands, an island surcharge of €30.00 will be added to the shipping costs.

 

Shipping costs for small items
(including statutory VAT)

  • Deliveries to Austria: €6.00
  • Deliveries to Germany: €8.00
  • Deliveries to all other above-mentioned countries: €12.00

 

Delivery of bikes

Unless a different period is specified in the respective offer, the delivery of bicycles takes place within:

14-28 days after the conclusion of the contract (if advance payment has been agreed, after the date of your payment). There is no delivery by forwarder on weekends and public holidays.

Bicycles are produced upon order only. The delivery time may be longer than stated depending on production capacity and material availability. You can see the status of your order in your customer account.

Bicycles are delivered exclusively via Click & Collect to the selected NOX Click & Collect partner. Small items cannot be ordered together with a bike due to different delivery methods.

 

Delivery of small items

Unless another period is specified in the respective offer, the delivery of small parts takes place within:

  • Deliveries to Austria: 2 working days
  • Deliveries to Germany: 3 working days
  • Deliveries to all other above-mentioned countries: 3 working days

Small parts cannot be ordered together with a bicycle due to different delivery methods.

 

Accepted payment options

  • PayPal
  • Credit card

 

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